完璧なSales-101試験対応一回合格-権威のあるSales-101トレーニング
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さらに、MogiExam Sales-101ダンプの一部が現在無料で提供されています:https://drive.google.com/open?id=1msxYdMFxJ4wZQBI_E-ME9VnQfBQ6Yvr1
SalesforceのSales-101認定試験を受験すれば、MogiExamのSales-101問題集はあなたが試験の準備をするときに最も選択すべきツールです。この問題集はあなたが楽に試験に合格することを保証します。しかも、これは高く評判されている資料ですから、この問題集を持っていると、もうこれ以上Sales-101試験を心配する必要がなくなります。この問題集はあなたが試験に準備するときに会う可能性があるすべての難問を解決してあげますから。MogiExamのSales-101問題集を購入する前に、問題集の無料なサンプルをダウンロードして試用してもいいです。そうすると、問題集があなたに向いているかどうかを自分で判断することができます。
Salesforce Sales-101 認定試験の出題範囲:
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Sales-101トレーニング & Sales-101テスト内容
弊社のSales-101練習資料は、さまざまな学位の受験者に適しています。これらの受験者は、この分野の知識のレベルに関係ありません。これらのSales-101トレーニング資料は当社にとって名誉あるものであり、お客様の目標達成を支援するための最大限の特権として扱っています。私たちの知る限り、Sales-101試験準備は何百万人もの受験者に夢を追いかけ、より効率的に学習するように動機付けました。 Sales-101の練習資料は、あなたを失望させません。
Salesforce Certified Sales Foundations 認定 Sales-101 試験問題 (Q60-Q65):
質問 # 60
A sales representative has a prospect who is in discussions with multiple vendors about competing products.
The sales rep is concerned the prospect might not remember the valuable benefits of the solution.
Which closure practice should the sales rep use to gain a commitment with this prospect?
- A. Takeaway
- B. Summary
- C. Assumptive
正解:B
解説:
A summary is a closure practice that the sales rep should use to gain a commitment with a prospect who is in discussions with multiple vendors. A summary is a concise recap of the valueproposition of the solution, highlighting how it addresses the prospect's pain points and needs, and delivers tangible benefits and outcomes. A summary helps to reinforce the value of the solution, differentiate it from competitors, and persuade the prospect to take action.References:https://www.salesforce.com/resources/articles/sales-process
/#close
質問 # 61
A sales representative is working with a customer who has recently placed an order. The customer informs the sales rep that they have unique tax requirements.
How shouldthe sales rep proceed to ensure a successful booking and fulfillment process?
- A. Acknowledge the tax requirements, but proceed with the standard process because the sales rep is unable to change company policies.
- B. Redirect the customer to address their tax requirements with the appropriate department internally within the company.
- C. Work closely with the relevant departments to address the tax requirements and ensure accurate order processing.
正解:C
解説:
According to the Salesforce Sales Representative Learning objectives, one of the skills that a sales rep should have is to ensure customer satisfaction through streamlined fulfillment and order management. This includes collaborating with internal teams to handle any special requests or requirements from the customer, such as tax, shipping, or billing issues. By working closely with the relevant departments, the sales rep can ensure that the customer's tax requirements are met and that the order is processed correctly. This will also help to avoid any delays, errors, or disputes that could affect the customer's experience and satisfaction. References:
* [Sales Rep Training: Prepare Your Team to Sell Successfully], Unit 4: Manage the Order Process
* Salesforce Certified Sales Representative Exam Guide, Section 5: Fulfillment and Order Management, Objective 5.2: Given a scenario, demonstrate how to handle special requests or requirements from the customer.
質問 # 62
A sales representative conducts research with their customer and gains insights for developing a value proposition to solve their customer's challenges.
How should the sales rep introduce their valueproposition to their customer?
- A. Make a draft of the value proposition and seek customer feedback.
- B. Collaborate internally to iterate on the value proposition for the customer.
- C. Unveil the value proposition to the customer after it is finalized.
正解:A
解説:
Making a draft of the value proposition and seeking customer feedback is the best way to introduce the value proposition to the customer, because it allows the sales rep to validate their assumptions, test their hypotheses, and refine their solution based on the customer's input. This also helps to build trust and rapport with the customer, and demonstrate that the sales rep is genuinely interested in solving their challenges. Collaborating internally to iterate on the value proposition for the customer is not a bad idea, but it does not involve the customer in the process, and may result in a solution that does not match the customer's needs or expectations. Unveiling the value proposition to the customer after it is finalized is a risky strategy, because it may surprise or disappoint the customer, and leave no room for adjustments or negotiations. References: Certification - Sales Representative - Trailhead, [Sales RepTraining: Create Effective Selling Habits - Trailhead]
質問 # 63
How should a sales representative use a client profile during the sales process?
- A. To build a standard message to maximize return on investment (ROI)
- B. To tailor a message to meet a target audience's needs
- C. To create messages that appeal to a broad audience
正解:B
解説:
Tailoring a message to meet a target audience's needs is how a sales rep should use a client profile during the sales process. A client profile is a document that summarizesthe characteristics, preferences, and behaviors of a specific segment or group of customers. A message is a communication or presentation that the sales rep delivers to the customers to persuade them to buy their product or service. Tailoring a message helps to show relevance, value, and differentiation to the target audience, as well as to capture their attention and interest.
質問 # 64
A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.
What should they use?
- A. Solution unit
- B. Success story
- C. Summary statement
正解:B
解説:
A success story is what the sales representative should use to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution, because it shows the customer how the sales rep's solution has helped other customers with similar needs and challenges, and what results and benefits they have achieved. A success story can also help to build trust and credibility with the customer, and inspire them to take action. A summary statement or a solution unit are not the best answers, because they are not as effective as a success story in demonstrating the sales rep's competitive advantage. A summary statement is a brief recap of the customer's situation, needs, and desired outcomes, but it does not show how the sales rep's solution can meet them. A solution unit is a specific feature or benefit of the sales rep's solution, but it does not show how it has worked for other customers or what outcomes it can deliver. References: Certification - Sales Representative - Trailhead, Sales Rep Training: Customer Engagement - Trailhead
質問 # 65
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時代に対応するために、科学技術は人々の学習方法を向上させると信じています。特にこのようなペースの速い生活テンポでは、効率の高い学習を非常に重視しています。したがって、当社のSales-101学習資料は、過去の試験問題と現在の試験の傾向に基づいており、実際の試験環境に配置するためのこのような効果的なシミュレーション機能を設計します。高度なSales-101学習教材を備えた高品質のシミュレーションシステムを提供することをお約束します。シミュレーション機能により、Sales-101トレーニングガイドの理解が容易になり、Sales-101試験に合格できます。
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